Step 1: Basic info

Property name

Property name is the basic characteristic that differentiates the property from others and will be displayed across all the Sales Channels the property is connected to. The maximum length of the Property name field in Rentals United is 150 characters, yet for the best performance Rentals United recommends providing a name of approximately 70 characters.

Airbnb will not accept the properties where the property names contain:

  • more than 50 characters

  • emojis or special characters

  • emails and phone numbers

  • website links

  • excessively capitalised words

    more than 5 capitalised characters in a word e.g. APARTMENT

    more than 3 capitalised words in a row e.g. THE BEST IN CLASS

    use of capitalised characters and numbers e.g. BC2CR002AT

 

Property type

In the Property type field, it is possible to select the property’s category from the specified set.

After being reviewed, property types are mapped between Rentals United and Airbnb. See the below list and make sure that the property type you select in Rentals United is mapped correctly to Airbnb.

Rentals United Rentals United ID Airbnb
All-Inclusive resort 2 condominium
All suite 1 condominium
Aparthotel 63 aparthotel
Apartment 3 apartment
Bed and breakfast 4 bnb
Boat 64 boat
Bungalow 71 bungalow
Cabin 70 cabin
Camping 66 campsite
Castle 37 castle
Chalet 7 chalet
Condominium 8 condominium
Cottage 65 cottage
Guest house 16 guesthouse
Hotel 20 hotel
House 67 house
Lodge 22 lodge
Loft 75 loft
Mobile-home 25 tiny_house
Private room in apartment 68 apartment
Recreational vehicle 73 rv
Resort 30 resort
Riad 72 riad
Ryokan 74 ryokan
Shared room 69 apartment
Townhouse 76 townhouse
Vacation home 34 house
Villa 35 villa

Important notes:

  • If you select a property type which is not referenced in the list above, it will be set to Housein Airbnb.

  • If property type is set in Rentals United to House and the number of units is greater than 1, we will set the property to be Villa in Airbnb.

  • Property types are used to build the listing names in Airbnb. Depending on the property type you select, your listing will have either a private_room or entire_home room type assigned, which will affect its title. For example, if your property type is lodge, then the listing name in Airbnb will look the following: "Private room in a lodge".

 

Maximum number of guests

Maximum number of guests denotes the maximum capacity of the property. It is often compared against the number of beds available in the property and may limit the LOS pricing variants.

 

Floor number

Floor number provides information about the building level the property is located on.

Airbnb does not accept the '0' floor number, therefore the values saved in Rentals United are increased +1 before sending them to Airbnb.

  • '0' in Rentals United is '1' in Airbnb

  • '1' in Rentals United is '2' in Airbnb

  • '2' in Rentals United is '3' in Airbnb

 

Property size

Property size denotes the size of the property, provided either in square meters (m2) or square feet (sqft).

Airbnb receives the property size details in the square meters format.

 

Address

Address constitutes a part of the location data and consists of several elements which denote the detailed location of the property.

Note: There may be cases when address does not update in the channel correctly after being changed in Rentals United. This is due to the Airbnb logic and Rentals United takes no responsibility for that. In these cases, please contact Airbnb directly.

 

Geo-coordinates

Geo-coordinates refer to the position on the Earth, so that the property location is precisely indicated. Geo-coordinates consist of longitude and latitude. In Rentals United, they constitute a part of the location data.

 

Licence number

Licence number refers to the property registration number. It needs to be provided if the property is located in a jurisdiction where registration is required. Bear in mind that it is a highly important part of your property's data. Providing this information in an incorrect format or skipping it if mandatory will result in the channel blocking your listing from going live. To avoid errors, bear in mind the following recommendations:

  • ensure that all channel-required information are provided in Legal information section in Rentals United

  • ensure that the licence number is exactly the same as issued by the government

  • ensure that the licence format is correctly provided to Rentals United

  • licence issue and expiry dates can be provided separately by selecting relevant options in Rentals United (Licence issue date and Licence expiry date)

Note: If legal information is not synchronised from your PMS, make sure that you provide it directly in Rentals United.

The general licensing rule is that for the majority of locations, it will be enough to:

  • If you have a licence

    • Provide the licence number

    • Provide Licence issue date

    • Provide Licence expiry date

    • Fill in your Company Profile

  • If you are exempt from licensing

    • state that you do not have the licence number

    • provide the exemption reason (not all locations require it)

Some locations, however, may have additional licensing requirements. We have created a summary list to make it easier for you to choose the exact licensing data.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Australia, New South Wales - Backpacker Accommodation

      • Australia, New South Wales - Camping Ground

      • Australia, New South Wales - Ecotourist facility

      • Hotel or motel

      • Australia, New South Wales - Other exempt accommodation

      • Australia, New South Wales - Serviced accommodation

      • Australia, New South Wales - Moveable Dwelling

    5. Click Save.

  • If you are not exempt, follow the general rule here.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select Hotel or motel.

    5. Click Save.

  • If you are not exempt, follow the general rule here.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Canada - Event space

      • Hotel or motel

      • Canada - Location exempt

    5. Click Save.

  • If you are not exempt, follow the general rule here.

In Denmark, it is always required to provide a licence. Also, you need to provide additional information in this location that describes your business and property more.

  1. Provide Licence number in the text box.

  2. Click Add legal information.

  3. From Additional legal info dropdown, provide all the following:

    • Licence issue date.

    • Licence expiry date.

    • Denmark - Business or private to indicate whether your activity is business-related or private.

    • Denmark - Type of property to indicate the property type according to the local law.

  4. Fill in the Company profile.

  5. Click Save.

The following information should be provided in the majority of regions in France (but not all). If the channel does not accept your property, check the local requirements and proceed accordingly. If it does not help, contact the Rentals United Support Team.

  • If you are exempt from licensing, follow the general rule here.

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, provide all the following:

      • France - Type of residence

      • France - Property type for tax purposes (mandatory for tax categorization only)

      • France - Star rating of the property (mandatory for tax categorization only)

      • France - Revenue declaration as professional for direct tax purposes (see article 155 IV du CGI)

      • Registration at Registre du Commerce et des Societes

      • VAT Registration

    4. Click Save.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Greece - Boat

      • Greece - Leasing

      • Greece - Mt Athos

      • Greece - Public state property

      • Greece - Right habitation

      • Greece - Trailer Mobile Home

    5. Click Save.

  • If you are not exempt:

    1. Provide Licence number in the text box.

      Tip: Licence format

      • EOT number - includes only digits

      • Short Term Lease Register number - 16 characters, letter K is present, other letters may appear

    2. Click Add legal information button.

    3. Provide the following:

      • Licence issue date

      • Licence expiry date

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select Hotel or motel.

    5. Click Save.

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. Provide the following:

      • Hawaii - Property's unit number

      • Hawaii - Transient Accommodations Tax number

    4. Click Save.

  • If you are not exempt:

    1. Click Add legal information button.

    2. From Additional legal info dropdown, select Italy - National Identification Number (CIN) and provide the National Identification Number.

    3. Certain regions may additionally require Regional Identification Number (CIR). In this case, provide it in the Licence number text box.

    4. Click Save.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following options:

      • Netherlands - Campground

      • Hotel or motel

      • Netherlands - Nonresidential apartment.

    5. Click Save.

  • If you are not exempt, follow the general rule here.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Portugal - Listing has a registered urban lease contract

      • Portugal - Listing is not a full building

    5. From Additional legal info dropdown, provide Is this property managed by the owner? information.

    6. Provide the following:

    7. Click Save.

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, provide the Is this property managed by the owner? information.

    4. Provide the following:

    5. Click Save.

For Spain, you should follow the general rule described here. Regardless if you are exempt or have a licence, Spain requires additional information depending on the region. It is best to follow the local regulations and provide as much information as possible. In case you attempt to connect the property with missing data, you will see a notification next to the property name in the Airbnb Property Settings page. Provide the missing information accordingly.

See below what information is required for properties located in Spain.

  1. Provide information on tax degree.

    1. From Additional legal info dropdown, select Spain - Is tax degree applicable?. Set it to Yes.

      Note: If the tax degree is not applicable, set Spain - Is tax degree applicable? to No and jump to Step 2.

    2. Provide the following information: 

      • Spain - Block

      • Spain - Complementary information

      • Spain - Door

      • Spain - Floor

      • Spain - Gate

      • Spain - House number

      • Spain - Municipal code

      • Spain - Number type

      • Spain - Number qualifier

      • Spain - Staircase

      • Spain - Street name

      • Spain - Street type

      • Spain - Province code

  2. Provide information on the property owner

    1. From Additional legal info dropdown, select Is this property managed by the owner?. Set it to Yes.

      Note: If the property is not managed by the owner, set Is this property managed by the owner? to No and jump to Step 3 immediately.

    2. From Additional legal info dropdown, select Owner info. Provide the following information:

      • Email

      • Mailing address

      • Name

      • Phone

      • Citizenship

    3. Depending on whether you have a Spanish identification number:

      • If you have the Spanish identification number - set Does owner have Spanish identification number? to Yes. Then provide you identification number in the Spanish identification number dropdown.

      • If you do not have the Spanish identification number - set Does owner have Spanish identification number? to No. Then, select identification document from the Identification type dropdown and provide the document's number in the Non-Spanish identification number dropdown

  3. Provide information on the cadastral number

    1. From Additional legal info dropdown, select Spain - Cadastral number and provide the number.

    2. From Additional legal info dropdown, select Spain - Cadastral type option and select on of the following types: 

      • Spain

      • Pais Vasco

      • Navarra

      Note: If you do not have cadastral number - from Additional legal info dropdown, select Spain - Cadastral type option and select No cadastral reference.

  4. Click Save.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Spain, Andalusia - Not a tourist accomodation

      • Spain, Andalusia - Listing type not included

      • Spain - Long Term Rental Attestation

    5. Provide information required for Spain.

    6. Click Save.

    7. Provide the following:

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Provide information required for Spain.

    3. Click Save.

    4. Provide the following:

  • If you are exempt

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Then, from Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Spain, Catalonia - Listing not full building

      • Spain, Catalonia - Other exemption reason

      • Spain - Long Term Rental Attestation

    5. Provide information required for Spain.

    6. Click Save.

    7. Provide the following:

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Provide information required for Spain.

    3. Click Save.

    4. Provide the following:

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Australia, Tasmania - Home sharing

      • Australia, Tasmania - Land use

      • Australia, Tasmania - Traditional hospitality

    5. From Additional legal info dropdown, provide Australia, Tasmania - City tax category information.

    6. Provide the following:

    7. Click Save.

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    4. From Additional legal info dropdown, provide the Australia, Tasmania - City tax category information.

    5. Provide the following:

    6. Click Save.

  • if you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. Provide UK - Energy Rating. The possible categories are from A to G.

  • if you are exempt:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. Provide UK - Energy Rating. The possible categories are from A to G.

Licence in London is always required. By default, hosts in London can rent their property for up to 90 nights in a year. If you want to rent more nights, you need to provide additional information in this location.

  1. Provide Licence number in the text box.

  2. Click Add legal information.

  3. From Additional legal info dropdown, select UK - Is London city night cap consented.

  4. Select one of the options:

    • Yes - if you want to rent your property for more than 90 nights in a year

    • No - if you want Airbnb to block possibility to rent bookings if you exceed 90 nights blocked in a year

  5. Click Save.

You need to provide additional information in this location. Regardless if you have a licence or are exempt, always provide the company name (Company profile).

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. Provide Licence expiry date.

    4. Click Save.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Hotel or motel

      • Bed and breakfast

    5. Click Save.

    6. Provide Step 1: Basic info: Address.

  • If you are not exempt, provide your Business Tax Receipt (BTR) number in the Licence number text box.

  • If you are exempt from licensing, check This property does not have a licence number.

  • If you are not exempt:

    1. Provide your Business Tax Receipt (BTR) number in the Licence number text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, provide the USA - Tourist Development Tax (TDT) information.

    4. Click Save.

    5. Provide Company name (Company profile).

You need to provide additional information in this location. If you have a licence, always provide the Company name (Company profile).

  • If you are exempt from licensing, check This property does not have a licence number.

  • If you are not exempt:

    1. Provide your STR registration number in the Licence number text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, provide the following information:

      • Licence expiry date.

      • USA - Operator permit number

      • USA - Operator permit number expiration date

    4. Click Save.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Hotel or motel

      • USA, Boston - Hospitals

      • Hotel or motel

      • USA, Boston - Institutional Business

    5. Click Save.

    6. Provide Step 1: Basic info: Address.

  • If you are not exempt:

    1. Provide your Department of Revenue (DOR) number in the Licence number text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, provide the following: 

      • USA, Boston - STR licence number

      • USA - Massachusetts tax collection type.

    4. Click Save.

In Massachusetts, it is always required to provide a licence. You need to provide additional information in this location to better describe your property.

  1. Provide Licence number in the text box.

  2. Click Add legal information.

  3. From Additional legal info dropdown, provide the USA - Massachusetts tax collection type information.

  4. Click Save.

  • If you are exempt from licensing, check This property does not have a licence number.

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, provide the following information:

      • Licence expiry date

      • USA - Business licence number

    4. Click Save.

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following options:

      • Hotel or motel

      • Bed and breakfast

    5. Click Save.

  • If you are not exempt and you're the owner of the property:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, provide the following information:

      • Put Licence expiry date

      • Provide USA - Business licence number

      • Provide USA - Transient Lodging Tax licence number

      • Provide USA - Portland application type

      • Set Is this property managed by the owner? to Yes

      • Select Owner and provide required information: Owner email, Owner mailing address, Owner name, Owner phone.

    4. Fill in the Company profile:

      • Company name

      • Email

      • Phone number

      • Address

    5. Click Save.

  • If you are not exempt and you're not the owner of the property

    1. Provide Licence number in the text box.

    2. Then, from Additional legal info dropdown, provide the following:

      • Put Licence expiry date

      • Provide USA - Business licence number

      • Provide USA - Transient Lodging Tax licence number

      • Choose your USA - Portland application type

    3. Set Is this property managed by the owner to Noy - sorry, this flow is not supported yet.

    4. Fill in the Company profile:

      • Company name

      • Email

      • Phone number

      • Address

    5. Click Save.

  • If you are exempt from licensing, check This property does not have a licence number.

  • If you require a hotel / motel / inn / b&b licence

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select USA - Is property a licensed hotel and choose Yes.

    4. Click Save.

  • If you do not require a hotel / motel / inn / b&b licence

    1. Provide Licence number in the text box.

    2. Provide email (Company profile).

    3. Provide company name (Company profile).

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Hotel or motel

      • Bed and breakfast

    5. Click Save.

    6. Provide company name (Company profile).

    7. Provide company email (Company profile).

  • If you are not exempt:

    1. Provide Licence number in the text box.

    2. Click Add legal information.

    3. From Additional legal info dropdown, provide Licence expiry date.

    4. Click Save.

    5. Provide company name (Company profile).

    6. Provide company email (Company profile).

  • If you are exempt from licensing:

    1. Check This property does not have a licence number.

    2. Click Add legal information.

    3. From Additional legal info dropdown, select the Exemption reason option.

    4. Select one of the following reasons:

      • Hotel or motel

      • Bed and breakfast

    5. Click Save.

There are two types of licences possible to provide in this location. Depending on its type, you should provide different information.

  • If you have an Unhosted (VR) licence only, provide it in the Licence number text box.

  • If you have a Hosted (STR) licence only:

    1. Provide Hosted (STR) licence number in the Licence number text box.

    2. Click Add legal information button.

    3. Select USA - STR registration Number from the dropdown and provide Hosted (STR) licence number in it.

    4. Click Save.

  • If you have both Unhosted (VR) and Hosted (STR) licences:

    1. Provide Unhosted (VR) licence number in the Licence number text box.

    2. Click Add legal information button.

    3. Select USA - STR registration Number from the dropdown and provide Hosted (STR) licence number.

    4. Click Save.

If your location is not on the list, proceed with the general licensing rule described here. If the channel still does not accept your licensing information, contact the Rentals United Support Team.

Tip: Before you contact Rentals United, you may get in touch with the channel and obtain the exact licence information required for your location. Pass them to the Rentals United Support Team to make processing of your case quicker.

 

If you are using fees and taxes v3 for Airbnb - see here, Airbnb requires you to provide additional information to ensure liability of the process and minimise the risk of a possible fraud. Make sure to provide the following information:

  • Transient Occupancy Tax (TOT) Registration ID: It is an ID number that a host receives from a jurisdiction when they register to collect, remit, and report taxes

  • Occupancy Tax - Business Tax ID: It identifies if the host is a business entity or not

If you do not have this information, please check in the I do not have it checkbox. If you skip it, your listings will not go live and you will see a connection error.

 

As a general note, licensing requirements are dynamic, hence this document may be subject to change. It is highly recommended that you keep track of your local regulations and always fill in as many licence-related fields in Rentals United as possible.

 

Points of interest

In Points of interest section, it is possible to provide details on facilities, points of interest and other attractions in the nearest area along with their approximate distance from the property.

Information added in Rentals United in this section will be added to Step 3: Description part and displayed in Airbnb.